Terms & Conditions

These Terms & Conditions (“Terms”) govern access to and use of Pronto CRM (the “Service”), a software-as-a-service (SaaS) product offered by Web My Money (“WMM”, “we”), a company based in Miami, Florida, United States. By creating an account, purchasing a plan, or using the Service, you accept these Terms on your own behalf or on behalf of the business you represent (“Client”, “you”).

If you don't agree with these Terms, you must not use the Service.

1. Service description

Pronto CRM is a CRM, WhatsApp automation, funnels, and marketing platform, operated by WMM on a white-labeled GoHighLevel (“GHL”) account. We offer two ways to get started:

• Do it yourself: self-serve access to the platform, self-managed by the Client.
• Guided setup: the same platform, plus a guided tour and a basic CRM implementation by the WMM team, for a one-time setup fee.

We reserve the right to modify, improve, or discontinue Service features at any time, notifying you of material changes with reasonable advance notice.

2. Eligibility

Pronto CRM is intended for businesses and professionals, not end consumers. By accepting these Terms, you represent that: (a) you are at least 18 years old, (b) you have legal capacity to bind the business you represent, and (c) the information you provide us is accurate and up to date.

3. Your account and responsibilities

• You are responsible for keeping your login credentials confidential and for all activity under your account.
• You are solely responsible for having legal consent from your own contacts and customers before reaching out to them via WhatsApp, email, or SMS through the Service, and for complying with Meta's WhatsApp Business Platform policies and any data protection and anti-spam laws that apply to you.
• You are responsible for the content, messages, automations, and data you upload or generate within the Service.
• You must notify us immediately of any unauthorized use of your account.

4. Plans, pricing, and billing

Current plan pricing is published at https://pronto.webmymoney.com/en/#planes. The Guided setup plan includes a one-time implementation fee (“setup”), charged with your first payment; the Do it yourself plan has no setup fee. Other WMM services (such as paid ads, website development, CRM integrations, or managed CRM) are quoted and agreed separately. Your subscription is billed monthly or annually, based on what you choose at signup.

Pronto CRM and its automations carry no extra cost. Actual WhatsApp messaging usage (Marketing and Utility), SMS, AI, and Premium Actions beyond the included limit is billed separately, automatically, with a transparent margin, as detailed in the pricing section.

We may update our prices; changes don't affect a period you've already been billed for and will be announced before your next billing cycle.

5. Cancellation

There are no long-term contracts. You can cancel your subscription whenever you want from your account or by writing to us at growth@webmymoney.com. Cancellation takes effect at the end of the current billing cycle. Setup fees already paid and subscription periods already billed are non-refundable, except as required by applicable law.

6. Acceptable use

You may not use the Service to:

• Send spam, unsolicited messages, or content that violates Meta / WhatsApp Business Platform policies.
• Engage in illegal or fraudulent activity, or infringe on third-party rights.
• Attempt to breach, overload, or reverse-engineer the Service's infrastructure.
• Resell the Service without WMM's prior written authorization.

We may suspend or cancel accounts that violate this section, with or without prior notice depending on the severity of the violation.

7. Intellectual property

The software, brand, design, and infrastructure of Pronto CRM are the property of WMM and its licensors (including GoHighLevel). You retain all rights to the data, content, and contacts you upload to the Service; you grant us a limited license to process them solely to provide you the Service.

8. Third-party services

The Service relies on external providers, including GoHighLevel (CRM platform), Meta / WhatsApp Business Platform (messaging), Google Analytics, and Meta Pixel (analytics). Use of these integrations is also subject to each provider's own terms and policies. WMM is not responsible for outages, policy changes, or failures originating in this third-party infrastructure.

9. Service availability

We make reasonable efforts to keep the Service continuously available, but we don't guarantee uninterrupted or error-free availability. We may perform scheduled or unscheduled maintenance, notifying you when possible.

10. Limitation of liability

To the maximum extent permitted by law, WMM will not be liable for indirect, incidental, special, or consequential damages, or for loss of data, revenue, or business opportunities arising from use of the Service. WMM's total liability to you will not exceed the amount paid for the Service during the three (3) months prior to the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold WMM harmless from third-party claims arising from misuse of the Service, breach of these Terms, or the content and communications you send through it.

12. Termination

We may suspend or terminate your access to the Service for breach of these Terms, non-payment, or use that puts the platform or other clients at risk. After termination, you'll lose access to the Service; you may request a data export within 30 days of the cancellation.

13. Changes to these Terms

We may update these Terms periodically. We'll post the current version on this same page along with its update date. Continued use of the Service after a change means you accept the new Terms.

14. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. Any dispute will be submitted to the competent courts of Miami-Dade County, Florida.

15. Contact

For questions about these Terms, write to us at growth@webmymoney.com.